Group of engaged participants in a training session, smiling and interacting, with notebooks and laptops, reflecting effective presentation techniques and meaningful learning experiences.

Public Safety Training

In this post Embassy features Kevin Rice, a retired U.S. Secret Service Agent, a four-time author, and the mind behind Embassy’s Occupation Frustration courses — on the emotion he spent a decade learning to defeat. Few people have studied frustration the way Kevin Rice has —...

Jul 23, 2026