De-escalation Techniques for Facilities

De-escalation Techniques for Facilities

Duration

4-hours

Focus

Targeted training to help institutional officers apply effective de-escalation strategies and resolve encounters safely and professionally.

Description

This 4-hour training course is designed for institutional officers and focuses on effective de-escalation techniques. Participants will learn strategies to manage and resolve encounters with clients calmly and professionally, minimizing the risk of escalation.

 

CA – STC Certified