First responders providing emotional support to a distressed police officer at a critical incident scene, with police and fire vehicles in the background, emphasizing peer support in public safety.

Critical Incident Response for Peer Support Teams

This POST Certified course is designed to prepare support team members to respond and effectively support the psychological recovery and resilience of public safety personnel after a large-scale critical incident, an active shooter, or terrorist event. All public safety employees and peer support members are encouraged to attend.

Topics will include:

– Identify the ripple effect of a critical incident
– Discuss and define the role of peer support
– Increase capacity to support after a critical incident
– Understand acute stress reactions
– How to reduce post-traumatic stress injury (PTSI)
– Increase skills for crisis counseling
– Discuss the importance of self-care

Presenter

Heather Williams, PsyD, consultant for Embassy Consulting Services, wearing a blue shirt, arms crossed, with a blurred background featuring an American flag, representing her expertise in supporting public safety personnel after critical incidents.Heather Williams, PsyD.
Consultant, Embassy Consulting Services
Owner, Premier First Responder Psychological Services

After more than 20 years responding to critical incidents alongside law enforcement—and five years serving as the Regional Peer Support Coordinator for the Orange County Sheriff’s Department—Heather chose to take her passion for supporting first responders to the next level. In 2019, she founded Premier First Responder Psychological Services. As a licensed psychologist, Heather is dedicated to serving and protecting public safety professionals and their families by providing exceptional, culturally competent care. Her services include individual, couples, and EMDR therapy; 24/7 crisis response, critical incident debriefings, peer support program development, oversight, and training/presentations consultation, and active shooter response and recovery coordination/crisis response services.

Click here to download the course flyer

Details – POST Certified (1083-24202-25)

Embassy training seminars are not open to the general public.  Embassy reserves the right to restrict or deny enrollment or access to any individual.

*No refunds; substitutions will be permitted.

Date

Jun 09 2026
Expired!

Time

8:00 am - 5:00 pm

Cost

$150.00

Location

Norma Hertzog Community Center
1845 Park Ave Costa Mesa, CA 92627
QR code for registering for the Critical Incident Response course by Embassy Consulting Services, scheduled for June 9, 2026, at Norma Hertzog Community Center.