Interacting Effectively with the Mentally Ill
Interacting Effectively with the Mentally Ill is a four-hour training course designed to provide public safety professionals with a practical understanding of mental illness and effective strategies for interacting with individuals experiencing a mental health crisis. Participants strengthen their skills in de-escalation, active listening, and effective communication and practice applying the T.A.C.T. Model to promote safer, more compassionate, and positive outcomes during encounters with individuals experiencing mental illness.
Topics include:
- Understanding Mental Illness and Deinstitutionalization
- Bipolar Disorder, Schizophrenia and Psychotic Disorders
- T.A.C.T. Model
- Crisis Intervention and De-escalation
- Active Listening and Effective Communication
PRESENTER:
Amber Landers, PhD
Consultant, Embassy Consulting Services
Dr. Amber Landers is a clinical psychologist, educator, and consultant with Embassy Consulting Services who specializes in bringing mental health expertise into public safety settings. She earned her PhD from Purdue University, trained at Harvard Medical School’s Cambridge Health Alliance, and teaches as an Assistant Professor at Alliant University’s California School of Professional Psychology. Drawing on published research on police contact and stress, she gives law enforcement practical, evidence-based tools for de-escalating encounters and interacting safely and effectively with individuals experiencing mental illness.
Click here to view or download the course flyer
STC Certified #7980-68243
ATA Reimbursement Eligible
Embassy training seminars are not open to the general public. Embassy reserves the right to restrict or deny enrollment or access to any individual.
