In this post Embassy features Kevin Rice, a retired U.S. Secret Service Agent, a four-time author, and the mind behind Embassy’s Occupation Frustration courses — on the emotion he spent a decade learning to defeat. Few people have studied frustration the way Kevin Rice has —...
The Original Front Line Leadership (aka Front Line Leadership I) is now California POST Certified, official recognition of a course that has quietly become the standard for developing front-line supervisors in public safety. For California agencies, the certification is more than a stamp. It means The...
Public safety agencies across the country are grappling with a persistent challenge: officers get promoted into supervisory roles based on their performance as individual contributors, then are expected to lead teams with little preparation for what that actually requires. It’s a gap that affects morale,...
After more than three decades in military and civilian law enforcement — and countless hours of leadership, tactical, and management training — it takes something genuinely exceptional to change the way a veteran officer thinks. For Retired Captain Toby Darby, that something was Ron Bayne's...
In high-stakes professions—law enforcement, para-military teams, and leadership roles that carry constant responsibility—performance is often measured by decisiveness, action, and endurance. Yet the professionals who excel over the long term are not the ones who push through every stress signal; they’re the ones who know...
The journey that brought me to teaching and consulting was anything but straightforward. In the summer of 2020, at age 51, I found myself unloading semi-trucks for $13 an hour (photo with hat)—a humbling chapter I never expected to encounter so late in life. After...